FAQs

How do I buy something?
To purchase on our website, please follow these steps:
Step 1: Under the SHOP link, SELECT PRODUCT of your choice. Step 2: Click on the ADD TO CART icon. Step 3: Click on CHECKOUT (top right) where you must complete the details of your order and place your order successfully.

Do I need to sign up to buy?

While we recommend it, you do not need to signup to buy. You can choose to shop without creating a permanent account with us.

How do I check the status of my order?
Please can track your order at https://purecure.clickpost.in

I have forgotten my password, now what?

Please visit http://purecure.co/my-account/lost-password/ to reset your password.

What methods of payment are accepted?

You can pay in Indian Rupees by all major debit & credit cards, net banking, wallets and UPI. You can also pay cash on delivery.

Do you ship to my country?
While we can ship all over the world, certain countries may have customs regulations which can delay or disallow the product from reaching you.

How much is shipping?
Currently we offer free shipping in India.

How long will it take for my items to arrive?
We aim to ship orders within 3 working days and they should reach anywhere in India in 7-10 working days thereafter.

How do I get a refund?
All refunds are processed without any questions. You simply return the empty product box along with your name and email id and if possibly a copy of your email invoice and we will find your order and process a refund back into your original mode of payment. Ship the product to PURECURE AYURVEDA PRIVATE LIMITED at C 25/A, 2nd Floor, C Block Market, Vasant Vihar, New Delhi - 110057

What are your terms and conditions and what is your privacy policy?
Please click here for our Terms + Conditions and Privacy Policy

What payment security do you have?
All our payments are secure. We do not accept payments on our website or store your card details. All payments are accepted on via our payment gateway partner which is PCI DSS certified and secure.